Helping you to help others.

OPP OF THE DAY: Volunteer with the Refugee and Migrant Centre

We have a range of different roles available for people to get involved with. Here is our full list of volunteer roles:

• Advisor Volunteer – Our advisor volunteers assist with a range of support to clients that come in. After a shadowing period, in which you will observe a caseworker, you will be supporting clients to complete forms, documents and applications. Alongside this, making calls, updating client records, signposting and general office admin. (Available in Wolverhampton, Birmingham and Walsall)

• Employment volunteer – Our Employment team work with a range of service users to help people back into work. This includes creating CV’s, assisting with job applications and job matching services. Alongside this, working towards building key skills and highlighting those to ensure the client is ready and capable for the job. (Available in Wolverhampton, Birmingham and Walsall)

• Education Volunteer – We have several classes that take place at RMC, most of which are supported, or lead by volunteers. Our Education volunteers will help to run non-accredited ESOL classes, one-to-one informal English support, Computer classes, Life in the UK classes and more. You do not have to be able to teach them all, but would be able to lead, or assist in one of the classes. (Available in Wolverhampton, Birmingham and Walsall)

• Reception & Admin volunteers – Our receptionists are the first face people will see when they come to RMC and is a key role within the organisation. They will register each client that arrives on our systems, deal with enquires, answer calls and pass on any relevant calls and messages. Alongside this, the admin team will update our client files, work on our database to upload information and assist with filing. (Available in Wolverhampton, Birmingham and Walsall)

• Volunteer Interpreters – Our clients speak a wide range of languages, and our interpreting team support our other teams to enable people access to our services. Our interpreters work alongside our health and casework team to translate important information to ensure clients are correctly advised and supported. (Available in Wolverhampton, Birmingham and Walsall)

• Outreach Volunteer – Within our resettlement programmes, our outreach volunteers assist families to attend appointments, meetings and adjust to a new city. It will be important to build a rapport with the families to help with their integration and to be able to keep good records of the support we have given. (Available in Wolverhampton and Walsall)

If you would like more info, or wish to register your interest in volunteering please visit:

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